This is a question coming primarily from the agency/consulting side but I am equally curious about in-house experiences as well.
The basic question is: Have you experienced a working environment that successfully broke down walls between different UX design roles (graphic designs, interaction designers, creative developers, strategists, user-research, etc.) and created a unified culture of everyone being, for lack of a more encompassing term, a "user-experience designer"?
In my experience, places that are successful in doing this don't ignore the importance of the different skill-sets but rather place a premium on treating all roles equally and serving a higher, unified purpose.
If you have experienced this (or can think of a place that came close) could you please:
- Specify where this was and when
- What actions/process put in place by the organization enabled this culture to manifest? What personality traits/attitudes of management made the difference?