A passionate Digital Experience Strategist and Design Leader with over 19 years of global industry experience. I help businesses apply Design Thinking to differentiate themselves in the eyes of the customer and gain competitive advantage.
Over recent years, my focus has been on financial services industry where I have extensively worked on omni-channel digital experience assessment, digital channel strategy and UX Design for world’s leading banks.
Consulting has been very rewarding for an avid traveler like me. I have traveled worldwide (20+ countries) to meet business stakeholders, interview users, validate design concepts and present User Experience strategies.
I have a Master’s degree in Industrial Design and a Bachelor’s degree in Engineering. I am also a Certified Usability Analyst (CUA) from Human Factors International Inc.