Location
Richmond, CA
Title
Senior Lead Designer for the Embedded Agent AI
Company
IBM
Interests
interaction design, service design, sci-fi, agentive technology, futurism, first principles, artificial intelligence
Bio
Christopher is the Senior Lead Designer for the Embedded Agent AI within Watson Customer Engagement with IBM. He teaches, speaks about, and evangelizes design internationally. His spidey-sense goes off semi-randomly, leading him to investigate and speak about a range of things from interactive narrative to ethnographic user research, interaction design to generative randomness, and designing for the future. He is co-author of Make It So: Interaction Design Lessons from Science Fiction (Rosenfeld Media, 2012), co-author of About Face: The Essentials of Interaction Design, 4th Edition (Wiley, 2015), keeper of the blog scifiinterfaces.com, and author of Designing Agentive Technology: AI That Works for People (Rosenfeld Media, 2017). He is also on the advisory board of the ASU-OTI AI Policy Futures initiative. He is currently contemplating books about meaning machines and interfaces that improve their users.
Other
about.me/chrisnoessel/
