Changing Healthcare Delivery Through Design
Tuesday, August 19, 6:30-8:30 at Cooper's Studio
The US health care system is broken – millions of patients face astounding out-of-pocket costs, limited affordable insurance, long wait times to see practitioners, and wasted hours navigating impenetrable legal text. The pacing of the affordable care act is changing healthcare delivery as we know it. As a result, health care professionals and designers have begun to step out of the system and are reframing health care by delivering new services and technologies that disrupt the industry and meet patients’ evolving needs and expectations.
Through this panel discussion we will address how human-centered service design can help deliver the results that the affordable care act is demanding, and discuss how we use design to make innovative and smart improvements.
