Real World Remote ResearchJuliette Melton, Deluxify User ExperienceRemote research can raise the quality and lower the costs of your user research efforts; using a combination of surveys, video, screensharing, and phone, you can connect with a much broader range of users than you could using traditional lab-based usability tests, while using resources more efficiently than you would doing contextual research. In this workshop-style talk, Juliette Melton will cover recruiting sources, technology tools, and caveats you might not have thought of, including managing time zones and participant distraction. We will also address pros and cons of increasingly popular non-scripted research services.Juliette Melton is a user experience researcher based in San Francisco. Her background in web development and product management give her a practical perspective on how to effectively conduct research. She studies and advocates balanced approaches to building products based on understanding user preferences and organizational realities. Juliette holds a master's in education from the Technology, Innovation, and Education program at the Harvard Graduate School of Education where she focused on cognitive models for developing networked learning applications.
