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TitleMary Wharmby is a design leader, strategist and educator with almost 20 years experience successfully guiding teams in the creation of customer-facing products and services as well as employee-facing tools and systems. With a passion for pushing the discipline of design into new areas and challenges, her career has spanned start-up, corporate in-house, and consultancy roles. Mary is the former Head of Design Transformation at BBVA where she led a team dedicated to driving innovation by strategically infusing design across the entire organization. CompanyIndependent Consultant InterestsDesign Transformation, Design Thinking, UX, Service Design, Social Impact Design, Design Teaching
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TitleCustomer experience strategist, hands-on interaction design leader, and champion of user-centered design practices; collaborative facilitator of cross-disciplinary teams creating easy-to-use interfaces that increase adoption and loyalty through persuasion. CompanyWells Fargo Interestsinteraction design, information architecture, user interface design, user research planning and project management, visual design